Terms and Conditions

Introduction

Please read these Terms and Conditions carefully before you complete any booking with us as they set out your legal rights and obligations in relation to your booking. If you do not accept these Terms and Conditions, you must not make a booking with us.

Agency

We act as an agent for and sell various travel-related products as an agent on behalf of numerous transports, accommodation, and other service providers, such as airlines, coach, rail and cruise line operators as well as all of our wholesalers...

Accuracy of Online Content

We take all practical steps possible to ensure that the details displayed on our website are accurate and up to date, but we do rely upon the information given to us by the Service Provider(s) which is intended to present a general idea of the services and facilities being offered...

Package holidays

Some of the arrangements that we help you organize amount to "Packages," as this term is defined...

Flights

In relation to such bookings, you appoint us to source and where relevant book those flights as your agent on your behalf and you are our principal. We will arrange for you to enter into the following contract directly with the airline concerned...

Our Change and Cancellation Fees

The following fees apply if we change or cancel any bookings (including online bookings and bookings made with a consultant) at your request...

Complaints

If you are in difficulty or wish to make a complaint whilst on holiday, this must be reported to us and the Service Provider or their local representative without undue delay...

Travel Advice: Visa, Passport, and Health Requirements

The 6-month passport rule states that your passport must be valid for another six months before you depart for international travel...

Prices

All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full...

Taxes

Airline, Hotel, Cruise, Tours ETC taxes are subject to change and are confirmed at the time your airline ticket is issued...

Liability

To the extent permitted by law, we do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default...

Payments